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Terms and Conditions

Privacy
We respect your privacy and will keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information, address, and phone number. We use this information to process your order, to keep you updated on your order status, and to personalize your shopping experience. We will not share your personal information with any other entity except as it applies to fulfill your order with us.
Our secure servers protect your information using advanced encryption techniques and firewall technology. Your Credit Card information is processed through Authorize.net.

We use "cookies" to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time.

Privacy on Other Web Sites
Other sites accessible through our site have their own privacy policies and data collection practices. Please consult each site's privacy policy. Our Store is not responsible for the actions of third parties.

Credit Cards
We accept Visa and MasterCard credit cards. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order. Your credit card will be billed immediately upon Checkout.


Order Acceptance Policy
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. KwikFilters.com reserves the right at any time after receipt of your order to accept or decline your order for any reason.

Out-of-Stock Products
We will ship your product as it becomes available. Usually, products ship the same day if ordered by 11:00 AM (CST), or by the next business day if your order is received after this time and for orders received on Saturday, Sunday or any major holiday. However, there may be times when the product you have ordered is out-of-stock which will require us to cancel your order. You will receive an email notification of the cancellation of your order as well as a full refund of your purchase.

Returns
We will gladly accept the return of items ordered online, these may be returned within 30 days of receipt with few exceptions. We will provide a full refund on the product price. Please email us at orders@kwikfilters.com, before returning any items so that we may provide proper return instructions. Return shipping is the customer's responsibility.

Damaged Goods: Items returned without original packaging, with missing parts or accessories, or with damage will be subject to a restocking fee beginning at 15%. A 15% restocking fee may also be applied if item is returned after 30-Day period. Customer is responsible for insuring any return shipments to cover return damage. If the damage or missing packaging ⁄ parts is severe enough, we may elect to decline a refund at our discretion.

Order Cancellation
We are committed to quickly processing and shipping your order out as soon as possible. Due to that commitment, we are often unable to change or cancel orders once they are placed. We will do our best to assist you if there are problems with your order, but we cannot make any guarantees. 

Shipping Policy
We ship within the lower 48 contiguous United States only. We are unable to ship internationally.
Most orders placed and received before 11:00 AM (CST) will ship the same day, provided the product ordered is in stock. Most orders placed and received after 11:00 AM (CST) will ship the next business day. Orders are not processed or shipped on Saturday or Sunday, except by prior arrangement.
All items ship from our warehouse in Kansas City, Kansas and are typically shipped through FedEx ground and/or USPS First Class. Tracking Numbers are not available on all orders - we will update your account with the tracking number if one is available.
We cannot guarantee when an order will arrive. Although most shipments take average of 3-5 days. Please allow 7-10 days (5-7 business days) for your order to arrive. If you have not received your order after 10 days please contact us via email at orders@kwikfilters.com. Consider any shipping or transit time offered to you by KwikFilters.com only as an estimate.

Taxes
KwikFilters.com shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within Kansas and Missouri only. Because we have physical locations in both Kansas and Missouri, we must collect sales tax for all purchases with Kansas or Missouri addresses. Sales tax percentages are noted at checkout.